I made a topic about this yesterday and had it deleted because it fixed itself but it has happened again.
I let my controller turn itself off while I left the console so that it could run out the fourth quarter while I was up 30pts. When I have turned it back on I can bring up the xbox guide and it works as it should. 2k does not recognise the controller and is completely unresponsive.
The game is currently paused with less than 30 seconds left of a game.
I started having this issue with both of my Xbox controllers (new versions that I bought a month ago) and my Xbox One S. Now, I can’t even get the controllers to pair with the Xbox. They just turn on and stay on until I have to pull the batteries to shut them off. I’ve even tried plugging them in with a USB-C cable. I assume it is an update issue, but I can’t even get my Xbox to recognize them in order to update.
I made a thread about this before, but Do Not unplug your console while in the middle of a game I unplugged my console while playing call of duty because my controller wouldn’t sync back to my Xbox and it broke my game. I had to ship my series x to Microsoft for repair. Be sure to use the actual power button before you unplug any wires.