Haha you get into a drawn out argument with them and then you realize they didn’t even know what you were trying to explain to them in the first place.
Exactly as you just described with them saying you disconnected.
I wonder if they have ever just agreed with a customer?
Long as ur account is clean its worth badgering them. Ive gotten some stuff. Last year during the cp3 fiasco i got 150k. I kept telling them how i wasnt satisfied and eventually they budged. Got my shit escalated took a while but was worth it
Make sure u got video evidence tho. Or its a non starter
They’re going to tell you that they can’t change match results and to check your connection. I can tell you from experience because the same thing happened to me a few months ago and I went through the whole support thing, I got 20k MT out of it but that was it.