5v5 doesnt work

doesnt matter if jordan rec oder pro am if it try to play a 5v5 game I will always get the error message

a problem has been encountered that prevents gameplay from continuing

3v3 works fine, tried on different days, restarted game and ps4 multiple times it still doesnt work
did anyone have the same problem and found a solution?

What console?

Playstation 4

same here.
is there a solution for this?

YES! you have to change your 2K language according to the language set on your PS4 in general

so dumb but it works fine after that